Role Assignments for myArrow
The myArrow platform has roles that allow users or contacts different access to certain features. Depending on your position in your company, you are permitted specific permissions, which will dictate your access to particular features on the myArrow website.
Important Note: It is essential to note that the Roles and Permissions listed here are already preset across all myArrow accounts. Don't hesitate to contact myArrow support if a new role is needed.
Roles and Permissions
Important Note: Roles and Permissions are dynamically set by myArrow support. To make changes to the preset Roles and Permissions, please get in touch with myArrow support or your assigned account manager.
This section will provide a summarised guide on the different roles and permissions, so you can assign Permissions when using the User Management Settings. Roles are typically the titles of a particular user, and tied with these roles are Permissions which will essentially dictate what features are accessible for that specific role.
Administrative Roles
Administrators can view orders, invoices, assets, catalogues. Administrators can also manage users and settings for the account.
Managerial Role
Managers can view multiple accounts and manage & create users who have been assigned to them. A manager is also able to view any order created by a user assigned to them. Necessary permission for managers is the ability to approve orders.
Standard User/Customer
The standard user or customer can only view the catalogue and orders they have created. They may be limited to the product range assigned to them with additional limited settings enabling updating their shipping and billing information and purchasing products on myArrow.