How to Check for Subsidy or Allocation and How to Place Orders
The myArrow platform offers users subsidies or allocations to purchase select products and garments at no extra cost, providing cost-efficient options for customers and clients. This tutorial will teach you how to check for your subsidy and allocation and use them when purchasing your uniform.
Logging in to Your myArrow Account
To access the myArrow Web Portal, open your web browser and navigate to the myArrow website at https://myarrow.nz. You will be redirected to the login page.
Checking for Credit Limit
Important Note: The Credit Limit is not a fixed quantity and may vary among departments, accounts or companies. Please contact your Uniform Manager or Administrator to learn more about your subsidies or allocations.
On the myArrow main Navigation Bar, you can immediately check for the available subsidy or allocation credit. You can view a price-based credit limit (Subsidy) or a unit-based credit limit (Allocation).
You can also check which garment allocations correspond to the number of credits you have. In the example image above, when clicking on the catalogue, it shows which products are allocated and the number of garments the user can purchase relative to the credits (one Jacket and three shirts for a total of 4 credits).
Using Credits
When clicking the collection itself, you will be redirected to the collection page, and it should show you the number of allocation purchases you can make for that product/collection.
Purchasing Products Using Allocation/Subsidy
To purchase products using your Allocation/Subsidy is no different from buying garments typically.
To begin, (a) click the product you want to purchase from the collection. You will be redirected to the product page.
On the product page, (b) choose the colour (if applicable) and (c) the size of the garment.
Because there is only one allotted item for this product, you (d) cannot change the quantity of the garment. For garments with more than one allotted item, you can change the quantity according to the number of credits left for that particular product.
Once everything is set, click the (e) “Add to Cart” button.
Cart and Checkout
After (a) clicking the “Add to Cart” button, it should change to a green “Go to Cart” button. Click, and it will redirect you to the Review Cart page.
You will see important information on the checkout page, such as the (b) new credit limit on the main navigation bar. In the image above, we only have three remaining credits since we’ve used one credit to purchase this allocated product.
On the checkout sidebar, (c) you will see no price except for the total allocation.
You can click (d) “Proceed to Checkout” to place your order.
A (e) new dialogue box will appear, prompting you to click “Yes” or “No” if you have everything you need.
On the checkout page, (f) you will see the shipping and billing information and other details you need to fill in, such as the Purchase Order Number and Uniform For text fields.
Click the (g) “Place Order” button when all details have been correctly filled out.