Manager’s Approval 

How to Navigate Manager’s Approval

This tutorial will teach you how to maximise and navigate through Manager’s Approval. This feature allows users to purchase items or products, albeit with the manager’s approval, for easier monitoring and convenience.

Assigning a Manager

To assign a manager to users, a manager or administrator can click Settings on the main navigation page and be redirected to the Accounts Settings page.

Next, click the User Management Tab on the left side, which should show you the field for the default approval manager.

Below this text field is the User Settings, which allow you to import or export users/contacts. You can also manually add a new user or invite them. For a detailed description of how to navigate User Management Settings, please refer to the article on myArrow Account Settings—User Management.

You can type in the name of your default Approval Manager from the contacts list. 

If no manager or default manager is set, the system will find the first possible account user to approve the order. 

Creating an Order for Manager’s Approval

You can follow the same order process management as during a regular checkout to create an order. This means that you can still choose from the catalogue and collection and choose for yourself the size and colour of the item. For a more detailed description of how to place orders, check the article Adding Products to Cart and Checkout. 

When the order has been placed, you’ll receive an email confirmation that the order has been placed and will ask a request for Manager’s approval:

On the manager’s end, he/she will receive an email asking for approval of the placed order, which should look like this:

The manager can approve the placed order via the email above or through order management as seen below: 

Order Approved

When the manager has approved a user’s order, it will be sent directly to Arrow. A confirmation email will be sent to the user: